General Support
VIDEO Take Up Lever Adjustment
VIDEO Embroidery Machine Maintenance for SWF Machines
Video on Embroidery Machine Maintenance for SWF Machines including the SWF/E 601C and the SWF/E 1501C
How to diagnose the cause of thread Breaks
How to diagnose the cause of THREAD BREAKS Reasons and Solutions: I. The following items indicate a design problem, not a machine problem. If Thread breaks occur... a. After long needle ups b. At thread trims on automatic trimmer machines c. After ...
Oiling Procedure
What is the recommended OILING PROCEDURE? Reasons and Solutions: Oiling is essential for every machine to function properly and to keep your machine in good condition. There are two main areas to oil on a regular basis: the rotary hook and the main ...
The Emergency Stop Button
What does the EMERGENCY STOP BUTTON do and how to clear it. Reasons and Solutions The Emergency Stop Button stops the machine at the exact moment the button is pressed. *The machine does not go back to the needle up position unlike the regular stop ...
Changing needle plates
Why CHANGE NEEDLE PLATES from caps to flats? Reasons and SolutionsBecause the Cap needle plate has a higher center which fills the gaps in between the arm and the cap sash.
When do you replace needles?
How to know when it's time to REPLACE NEEDLES? Reasons and Solutions * If the thread shreds or breaks more than three or four times in a row. *If you rub your finger along the needle and you feel a rough spot.
Wiper Remains Out
What to do if the WIPER remains out after a trim has completed? Reasons and Solutions Important: Please consult the WIPER SET pages in your Parts Manual. Push the wiper back into the Upper Thread Holder. Loosen the lower plus screws on each side of ...
Why is thread not trimming
What could cause the thread not to trim all the time? Reasons and Solutions: Tension can be incorrect. Ensure the Upper Tension and the Bobbin Tension are correct.
How do you fix a birds nest?
How to fix BIRD Nests Reasons and Solutions:Bird nesting typically occurs when the bobbin is not set properly: whether the tension is incorrect, the bobbin case is dirty, or the bobbin is not properly placed in the case. Steps1) Remove the excess ...
Thread Break Indication
What happens when the THREAD BREAK STOP indication appears but the upper thread and bobbin are still attached? Reasons and Solutions This is called a false thread break. The most common cause is that the thread has fallen off the thread sensor wheel. ...
Color Change Will Not Work
What happens when the color change will not work, how to fix it. Most Common Causes: Hoop might have been hit Tools: 3 mm Allen wrench with at least a 6-inch shaft. A T-Handle metric wrench is sug- gested, but not included in the machine's tool ...
Life after hitting a hoop
I hit a hoop while sewing, now what? Reasons and Solutions There are several things to check after a hoop has been hit. 1. Check the needle. If your needle is stuck in the hoop, then rotate the timing wheel backwards to remove the needle. If the ...
Error 100
What is an ERROR 100 (Main Shaft is not at the Fix Position) and how to clear it. Reasons and Solutions: A. IMPORTANT: Consult the Main Drive System pages of the Parts Manuel that came with your machine for further help with parts numbers. On a 601c, ...
ERRORS 101 AND 102
What are ERRORS 101 AND 102 (Main Board and Overload) and how to resolve it. Reasons and Solutions: A. The most common occurrences of these errors are caused by having thread caught in the hook area, commonly referred to as a "Bird's Nest". Turn off ...
ERROR 300
What is an ERROR 300 (Needle is not aligned over needle plate) and how to clear it. Reasons and Solutions: A. Press any needle number other than the one that you are currently using. NOTE: If you have a compact machine and do not have the new compact ...
ERROR 602
This error is indicating that there are no designs on the floppy disk or they are in an incorrect format. Make sure that the designs on the floppy disk are in a machine format that is compatible with the SWF machine.
How to Reboot an SWF Series A or B Embroidery Machine
Insert the new diskette in the disk drive. While holding down the Low, Medium, High pantograph speed button, turn on the machine. This will cause the machine to read the disk drive and load the program you are about to utilize. When the program is ...
Single Head Hook Timing Instructions
The attached pdf covers adjusting the hook timing of a single head embroidery machine.
Thread Breaks
If you are experiencing thread breaks, there are a few diagnostic steps we can go through to narrow down the problem. The first thing you want to do is to determine if the thread is breaking on all needles, or just one If you are experiencing thread ...
Oiling the Rotary Hook
Oiling essential for every machine to function properly and to keep your machine in good condition. There are two main areas to oil on a regular basis: the rotary hook and the main reservoir. The recommendations below are based on actual production ...
Bobbin Case Maintenance
Proper bobbin case maintenance is essential for correct tension on your machine. For every 2nd bobbin that you have to replace, you should clean your bobbin case to ensure correct tension. This is often overlooked and most of the time the main cause ...
Adjusting Needle Bar Depth
The attached pdf goes over adjusting needle bar depth
Assign the SAME NEEDLE
How do I assign the SAME NEEDLE NUMBER MORE THAN ONCE IN A ROW without the machine stopping after the color change? Answer: This feature is only available with the LCD controller. Load the desired design as normal. Press the SETTING Button (F3) Press ...
How do I rotate a design?
Using the STANDARD Controller: Load the design as normal Press the SETTING button Press the DOWN button twice to access the ANGLE command Press the SET button Change the setting by typing in the desired angle; i.e. 180 Press the SET button Press the ...
How do I load a design?
Using the STANDARD Controller: Insert the design disk into the floppy disk drive Press the EMB.CALL button Press the DOWN button to access the FDD CALL command Press the SET button The machine will display all of designs located on the floppy disk ...
Increase the satin width on a design
Using the STANDARD Controller: Load the design as normal Press the SETTING button Press the DOWN button to access the X SATIN command (#6) Press the SET button The machine will display X SATIN: 0 [RANGE 0 5] These numbers represent the degree to ...
Switch the machine Cap and Flat settings
Using the STANDARD Controller: Press the MACHINE button. Press the DOWN button The "2) Machine Function" command will be highlighted. Press the SET button. The "1. Flat, Cap: Flat" command will be highlighted. Press the SET button. The machine will ...
Tension Test Sew-out downloads
Tension test sew out downloads are in .dst format. (left click the link for download or right click and choose save target here, saving in my documents) 6H's Test 12 H's Test 15 H's Test Fill Test T Test Flags Test
Why is my embroidery machine breaking needles
Troubleshooting breaking needles There are a couple of possible reasons why you are breaking needles. 1) Are you sewing Caps or flat goods? 2) Are the needles breaking at the eye or further up the shaft of the needle? 3) What happened just before ...
Top Tension knob too loose or too tight - H Test
If your bobbin does drop an inch to an inch and a half, then you will need to tighten the tension knobs. Always provide a balance when turning these knobs, in other words if you do find that your bobbin tension is good, then turn the small knob 1 ...
Diagnosing Thread Pull Out's on your Embroidery Machine
The most common reason for thread pull outs onembroidery machines is improper tension. Look at the back of the design and you can determine this by the ratio of upper thread and bobbin thread showing in the back of the design. For instance, if on the ...
Problem Centering the Needle
When the design calls for needles 11-15, the needle will set up off center and we get an error message. We have to manually adjust these needle to center. Needle 15 does not work at all as when it is called the machine moves to its far limit, shakes ...
Jump solenoid test
My needle bar gets stuck on the wiper blade on every cut. Needle bar goes back up into the right position then comes down, when the wiper comes out,they are stuck together. It is on every needle..I have SWF/B-T1501. Yes it would be the Jump Solenoid ...